1. Scope and who is responsible
This Privacy Policy explains how the operator of Prima processes personal data when you visit prima.cam, contact support, request a live-room promotion, or use the website inquiry form. “Prima”, “we”, “us”, and “our” mean the service operator responsible for prima.cam.
Prima provides promotion support for public Chaturbate and Stripchat rooms. We are independent from those platforms and do not control their privacy practices.
2. Data we collect
Information you provide
- Your Telegram username or other contact details you choose to share.
- A public Chaturbate or Stripchat room link or username.
- Requested platform, date, start time, duration, room count, and support messages.
- Order, payment-confirmation, cancellation, rescheduling, and service-support records.
- For cryptocurrency payments or refunds, the digital asset, blockchain network, transaction identifier, public wallet address, payment status, and related support records.
Information collected automatically
- Basic server and security logs, such as IP address, browser type, requested URL, timestamp, and error or abuse signals.
- A session identifier needed for website forms and a cookie-preference record.
- If you accept optional functionality, information processed by the Common Ninja support-chat integration as described in our Cookie Policy.
We do not ask for your Chaturbate or Stripchat password, private account access, or profile login. The website does not directly collect payment-card details.
3. How and why we use data
| Purpose | Typical data | Legal basis where applicable |
|---|---|---|
| Reply to inquiries and prepare an order | Contact, public room, schedule, messages | Steps requested before a contract; legitimate interests |
| Confirm, deliver, and support promotion | Order and service records | Performance of a contract |
| Prevent fraud, abuse, and security incidents | Logs, contact and transaction signals | Legitimate interests; legal obligations |
| Keep financial and operational records | Payment confirmation and order history | Contract and legal obligations |
| Load optional support-chat functionality | Online identifiers and chat data | Your consent |
Where consent is the basis, you may withdraw it at any time. Withdrawal does not make earlier processing unlawful.
5. How long we keep data
- Uncompleted inquiries are normally kept for up to 12 months after the last meaningful contact.
- Order, payment, dispute, and accounting records may be kept for the period required by tax, accounting, fraud-prevention, and limitation laws.
- Routine technical and security logs are normally kept for up to 90 days unless an incident requires longer retention.
- Cookie preference is kept for up to 6 months, after which we may ask again.
We may delete or anonymize information earlier when it is no longer needed.
6. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent. You may also complain to your local data-protection authority.
To protect users, we may ask for reasonable verification before responding. Rights can be limited where records must be retained by law or are needed to establish, exercise, or defend legal claims.
7. Security and responsible use
We use reasonable technical and organizational safeguards, limit requested information, and work only with public room details for promotion. No internet service can guarantee absolute security, so please do not send passwords, private account credentials, identity documents, or sensitive information unless support specifically explains a lawful need.
8. Contact and policy changes
For privacy questions or rights requests, contact Prima support on Telegram. State that your message concerns privacy so it can be handled appropriately.
We may update this policy when the service, providers, or legal requirements change. The current version and update date will remain available on this page.